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84 bd Mobile / Sports
YOUR DATA RIGHTS

84 bd Privacy Policy — What We Collect and Why

At 84 bd, your information and payment data are handled with clear purpose and minimal collection. This policy explains exactly what we hold, how we use it, and what you can do about it — access depends on your local law and eligible regions.

  • Account data only
  • No third-party sale
  • Nagad & Upay context
  • Your right to review
POLICY POSTURE

How 84 bd Handles Your Personal Data

When you create an account on 84 bd, we collect the details you submit during registration — your name, contact information and the payment method you choose to fund your wallet. Where you use Nagad or Upay as your deposit route, transaction reference data associated with that wallet action is recorded solely to process and confirm your account credit. We do not store full mobile wallet credentials; only the reference and status needed to reconcile your transaction are retained. We collect device and session data — browser type, IP address, session timestamps — to keep your account secure and to detect unusual access patterns. This is operational data, not marketing profiling. We do not sell, rent or share your personal information with third parties for their own commercial purposes. Where we work with service partners to operate the platform, those partners are contractually bound to handle your data only for the specific task we assign them. Data retention follows the minimum period necessary for account management and any applicable local compliance obligation. You can ask us what we hold, request a correction or raise a concern at any time through the contact routes listed on this page. Access to this policy and the rights it describes is subject to your local law and the eligible regions in which 84 bd operates.

  • Nagad transactions

    Reference data from Nagad deposits is used only to confirm your wallet credit. We do not store wallet PINs or full credentials.

  • Upay transactions

    The same applies to Upay. Transaction status and reference numbers are retained for account reconciliation, nothing more.

  • Account wallet records

    Your deposit history is visible inside your signed-in account area. It reflects confirmed transactions processed through your chosen payment route.

POLICY COVERAGE

What Falls Inside and Outside This Policy

This policy applies to information collected directly by 84 bd through your account, your activity on our platform and your use of supported payment routes. It does not extend to third-party services you reach through external links, nor to payment processors who operate under their own separate data terms. Knowing what is and is not covered helps you understand where to direct any question.

  • Account access data

    Registration details, login records and session data created when you access your 84 bd account fall fully within this policy. We control how this data is stored and who can see it.

  • Transaction records

    Deposit and withdrawal references tied to your account wallet — including Nagad and Upay route data — are covered here. We retain only what is needed for reconciliation and account history.

  • Site content and cookies

    Browsing behaviour on 84 bd pages, cookie preferences and device data gathered during your visit are within scope. You can manage cookie settings through your browser at any time.

  • Third-party services

    If you follow a link away from 84 bd, or if a payment processor handles your transaction under its own interface, that party's privacy terms apply — not ours. We have no control over external data practices.

YOUR CHOICES

Practical Actions You Can Take Under This Policy

You have concrete options when it comes to the personal data we hold. Start by logging into your account — the account settings area shows the profile details we have on record, and you can correct basic information directly from that screen. If a record looks wrong or you believe something should be removed, raise it with our support team through the contact routes shown on this page; we will review and respond. Cookies set during your browsing session can be adjusted or cleared through your mobile browser settings without affecting your account standing. For anything beyond a standard profile edit — such as a request to understand what data we hold on you or to query how a specific transaction record was used — write to us directly. We handle such requests on a case-by-case basis in line with applicable local law and the eligible regions where 84 bd operates. We will always tell you what we can and cannot action.

  • Review your records

    Log into your account and open the profile or account settings section. Your registered contact details and payment history are visible there.

  • Correct account details

    Update basic profile fields directly in your account settings. For changes that require identity verification, contact support to walk through the steps shown in your account.

  • Raise a data question

    If you want to know specifically what personal data we hold or how it has been used, contact us in writing. We will respond with what we can confirm under applicable local law.

  • Request support

    Any concern about how your data has been handled — including a Nagad or Upay transaction reference you do not recognise — can be directed to our support team via the routes listed below.

CONTACT ROUTES

Reach Us About This Policy

If you have a question about this privacy policy, want to correct your account data or need to raise a concern about how a transaction record was handled, use the contact routes published on 84 bd. We respond through the same channels you use for general account support.

  • Live chat

    Open the live chat widget from any page while signed into your account. Describe your data or policy question and our team will pick it up.

  • Email support

    Send a written request to the support email address listed in your account settings. Include your registered contact detail so we can locate your record.

  • Account help page

    The help section inside your signed-in account lists current contact options and guides you through common data and account correction steps.

DATA HANDLING STANDARDS

How We Manage Data on 84 bd

We keep data handling straightforward: collect what is needed to run your account, protect it with access controls, and hold it only as long as necessary. These four points cover the areas we hear about most.

  • Cookies and session data

    We use cookies to maintain your session, remember your language preference and detect unusual login behaviour. You can clear or block non-essential cookies through your mobile browser without losing account access.

  • Account security

    Access to your account data is restricted to authenticated sessions. If you suspect unauthorised access, change your password immediately and contact support through live chat or the email route shown in your account.

  • Data retention

    We keep your account records for the period required to operate your account and meet any local compliance obligation. Once that period ends, data is deleted or anonymised in line with our internal schedule.

  • Requesting changes

    To request a data correction, deletion or a full account of what we hold, contact us in writing via the published support email. We process each request individually and confirm what action we can take.

POLICY QUESTIONS

Frequently Asked Questions About This Privacy Policy

These are the questions we hear most often about how 84 bd handles personal data. If your question is not here, use the contact routes in the support section above.

What personal information does 84 bd collect when I register?

We collect the details you enter during registration — name, contact information and your preferred payment method. Where you use Nagad or Upay, we record a transaction reference to confirm your deposit. We do not collect wallet credentials or PIN numbers.

Does 84 bd share my data with other companies?

We do not sell or rent your personal data. Where we use service partners to operate the platform, they are contractually limited to using your data only for the task we assign. We do not share your data for third-party marketing purposes.

How can I see what data 84 bd holds about me?

Log into your account and open the profile or account settings section to view the information we have on record. For a full breakdown of all held data, send a written request to our support email listed in your account settings.

Can I correct or update my information?

Basic profile fields can be edited directly in your account settings. For changes that require identity verification — such as updating a registered mobile number — contact support via live chat or email and follow the steps they provide.

How long does 84 bd keep my transaction records?

We retain transaction records for the period needed to manage your account and meet any applicable local compliance requirement. After that period, records are deleted or anonymised. The exact period depends on your local law and the eligible region.

Does this policy apply if I use Nagad or Upay to deposit?

Yes. When you deposit via Nagad or Upay, the transaction reference data that passes through your 84 bd account is covered by this policy. The payment processor itself operates under its own separate privacy terms, which you should also review.